General conditions of Sale

Conditions of sale

  1. Introduction

The site It is owned by the company "Barocci Sas".(Below "Dermandea"), VAT: 02200270417, registered at the Rimini Chamber of Commerce, REA NUMBER: RN-313129, based in S.Agata Feltria 47866 (RN) in via S.Celli, 3 tel.0541.929907

The following terms and general conditions of sale (below intended as "terms") will be applied at the time of the customer's access on the website (below, "site") and at the time when theCustomer himself performs an order for the purchase of one of the products on the same site.

The customer, when he accesses the website and orders a product, agrees to be tied to the following terms and conditions, in addition to the rules of the Consumer Code, (Legislative Decree No. 206/2005), Section II distance contracts (Artt. 50 - 67).

It is recommended to keep a copy of these terms for future references.

Each order of purchase of products offered on the Site implies the consultation and the express acceptance of the following terms and conditions, without however that this acceptance is conditioned by a customer signature by the customer.The compilation and sending of the order form (referred to in point 7), constitutes in all respects of the law a contract for sale between Dermandea and the Customer, from which mutual rights and obligations governed by civil law arise.

The sale of products through the site is understood only for personal use of customers and non -commercial or professional.The customer declares that he is of age and to make the purchase for purposes unrelated to the commercial or professional activity carried out.

  1. Modification of the terms and conditions

Dermato reserves the right to change and/or modify the following terms and conditions at any time.Therefore, we invite customers to check the changes that will eventually be made.In the event that any of the terms exposed below has not been agreed, it is simply invited to stop using the website at any time.For any questions, doubts and/or observations about our terms and conditions write to us at the email address

  1. Content of the website

All the rights, securities, interests and contents displayed on the website ("Content") are owned and controlled by Barocci Sas Pharmacy and are protected by Italian, EU and international law on copyright, brands, patents, or other laws on intellectual propertyBarocci Sas pharmacy holds copyright in the selection, compilation, assembly, arrangement and enhancement of the contents on the website.Despite the above, Barocci Sas Pharmacy is not responsible for any material on the website relating to Barocci Sas Pharmacy

  1. Use of the site

Without prejudice to the respect of these terms, the permission is allowed to download, view, use and/or print from the website only for personal use purposes, not for the purpose of their commercial and or professional activities.Any other use is totally prohibited without prior authorization from Barocci Sas Pharmacy


  1. Restrictions

To the customer it is absolutely forbidden to send or transmit any material or document from or to the website that is:

(a) threatening, defamatory, obscene, indecent, seat, offensive, pornographic, abusive, which incites racial, discriminatory, threatening, scandalous, blasphemous hatred, in violation of trust, in violation of privacy or which can cause annoyance or discomfort;

(b) for which all the necessary licenses and / or authorizations have not been obtained;

(c) that constitutes or encourages a conduct that can be considered a criminal offense, giving rise to civil liability, or in any case in contrast with the law, or in violation with the rights of third parties, in any country in the world;or

(d) that it is technically harmful, including, without limitation on: computer viruses, "Logic Bombs", "Trojan Horses", "Worms", or harmful data.

The note reserves, in the event that only one of these situations should be verified, every more appropriate legal action against the customer.

  1. Information on products and prices

The products that Dermitadea puts on sale are those listed on the site and on the date on which customers consult the site within the limits of the stock available.

The price on the price and products can be subject to changes at any time, without notice and the exclusive discretion of dermadea.Dermatus does not provide any declaration or guarantee about the accuracy or completeness of the information on the website.There may be information on the website that contain typographic errors, inaccuracies, or omissions that may concern the descriptions of the products, prices, promotions, offers and availability.Therefore, Dermadea cannot be held responsible for any errors and/or discrepancy of the products.Dermato reserves the right to correct any errors, inaccuracies or omissions, to modify or update information and cancel orders upon refund, in case of incorrect information on the website.Dermatus is committed to the colors of the products, the most accurate possible in the monitors of customers' devices, however, it is not possible to guarantee a perfect loyalty of colors.

Dermatus assumes the responsibility of the payments only actually received by its customers.If the manager or credit card manager declined the transaction for any reason, Dermadea will in no way responsible for the failure to fulfill the order.

Delivery costs are adequately highlighted at the time of the order.The amount of the cost of each shipment may vary according to the delivery and payment method, as well as on the basis of the destination and amount of the order.

Prices and products are indicated in euros and are included in VAT.

  1. Methods of insertion and confirmation of the order

Customers can display and choose the products marketed by Dermandea on the site.Customers can consult the various pages of the site for free, without any purchase obligation.

The purchase contract ends through the exact compilation of the individual panels of the purchase request and the forwarding of the forms themselves together with the consent, after viewing the summary of the order through a web page, printable, in which they are reported:

The extremes of the deleted and ordination, the price of the purchased asset, the shipping costs and any accessory charges the methods and terms of payment, the address where the asset will be delivered and the delivery times.

The correct receipt of the customer's proposal is confirmed by Dermandea through an automatic response sent to the e -mail address communicated by the Customer and confirms only the correct receipt of the proposal within the information systems.This confirmation message will indicate an "order number", to be used in any subsequent communication with Dermadea.The message will re -propose, in addition to the compulsory information by law, all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any possible correction.Possible groups of expenses determined by errors in the data not reported promptly, will be exclusively loaded by the customer.

  1. Payment methods.

Customers can proceed with the payment by means of the following methods:

Debt and credit cards - After creating an order, you are redirected to the bank's payment gateway, where the data necessary for payment can be entered.This method of payment of the purchase price is considered as an advance payment.We would also like to inform you that our employees do not have access to the customer's card data.Everything is exclusively managed by the bank.

PayPal - After creating an order, the customer will be redirected to a safe Gateway of Paypal, where you access your PayPal account to complete the purchase.We want to inform you that the note does not have access to the customer's PayPal account or any other information relating to the customer's PayPal account.

Mark - to be paid in cash or a circular check in the name of "Barocci Sas Pharmacy".The mark provides for a supplement of 5.90 euros to be added to the shipping cost.

In order to protect customers and dermadea from fraud, we only ship the articles to the address indicated in the registry of order

  1. Shipping and delivery

The products purchased on the site can be delivered throughout the territory of the European Union, the State of the Vatican and the Republic of San Marino.A notice to checkout, warns the customer before completing the order, in case a product could not be sent to the destination chosen.

Dermatus undertakes to escape orders by making the shipment within a maximum of two working days from the order.Orders are evaded from Monday to Friday, excluding holidays.

In the event of non -congruence between the real stock of warehouse and that resulting from the Dermadea website, the customer will be given the opportunity to choose between the expectation of the restoration times or the full reimbursement.The customer will be contacted to the address or phone indicated in his account by our customer service.

The shipment will be carried out at the address indicated at the time of registration or purchase by the Customer, who undertakes to indicate a valid and correct address where it can be available. 

Shipping cost:

Italy: 5.60 euros

Europe: 20.00 euros

  1. Reso

All the products we provide comply with the descriptions provided on this website.

In the event that a defective or poorly working product is delivered, we inform the Customer that it is possible within 14 days of time to return, by courier or in the methods that will be indicated, the product and request the refund of the sale price or, aCustomer choice, replacement with another product from the same price.The defective product must be returned to Dermadea in its original packaging accompanied by the heel found on the bottom of the invoice and the transport document.This 14 -day period will start starting from the day after receiving the product.We invite the customer to contact us in the event that you receive a damaged product and invite the customer to send us any photographic tests to support the customer's compensation request.The costs for transport will be borne by the dermadea only in the event that the decision to return the products derives from an error by the same dermadea.

Dermatus does not grant reimbursements or replacements for products that have caused an allergic reaction.If the customer warns an allergic reaction from the use of the product, we invite him to immediately cease his use.Dermadea is not responsible for the allergic reactions caused by its products as the customer should be aware of which products or ingredients is allergic or not.

If you want to return the damaged or defective products, Dermadea will organize the collection through a courier.Please note that the collection can only be programmed once.In case of successful collection, the return of the shipment will be borne by the customer.

For the return of the product, please use the original envelope and send to the address below:

Dermadea c / o utopha

Via G.B.Morgagni 14 / a

47864 Pennabilli (RN) Italy

  1. Withdrawal

The customer pursuant to Legislative Decree 206/2005 (Consumer Code) has the right to withdraw from the purchase contract for any reason and without providing explanations, under the conditions set out below.

The customer has the opportunity to exercise the right of withdrawal within 14 working days, starting from the day after receiving the product and receiving the refund of the price even if the product does not present vices.The Customer is informed that Dermadea will accept rendered only on sealed products, adequately packed and shipped inside the cardboard box in which they received them.

This right is subject to certain conditions and limitations (please read below).

The exercise of the right of withdrawal can be communicated by email: or by registered letter with return receipt to be sent to via S.Celli 3 47866 S.Agata Feltria (RN)

The right of withdrawal is subject to the condition that the product has not been used and returned to its original packaging.

The product must be returned, by post, to Dermandea in its original packaging accompanied by the heel which is at the bottom of the invoice and the transport document.

The customer who exercises the right of withdrawal must return the assets purchased without undue delay and in any case within 14 working days from the date on which he communicated his decision to withdraw.

In the case of cancellation of an order to exercise the right of withdrawal, the shipping costs are exclusively loaded by the customer, unless the product is defective or sent by the dermadea by mistake.

Once the integrity of the product has been verified, Dermade

It is not possible to exercise the right of withdrawal for sealed products that do not lend themselves to be replaced for hygienic reasons or connected to the protection of health and which have been opened after delivery (skin care products, body care products, makeup and other cosmetics).

We invite the customer to take reasonable care of the product before returning it - in particular, the products must not have been damaged.

For the return of the product, please use the address below:

Dermadea c / o utopha

Via G.B.Morgagni 14 / a

47864 Pennabilli (RN) Italy


  1. Major force

None of the parties will be responsible for the total or partial breach or for the delay in carrying out their obligations under this contract that are caused by an event that cannot be prevented (force majeure).

The events of Force Maggiore will be able to include, merely exemplary and not absolute, wars, riots, insurrections, epidemic, severe safety disorder on the internet, technical faults, unauthorized access and/or intrusions on the website, strikes of any form,telematic or telephone faults.

  1. Applicable-aging law

The general conditions of sale and the relationships of a contractual nature between the dermadea and the buyer are governed by Italian law.

For any controversy that may arise in connection with this contract, users will be able to activate an extrajudicial termination procedure of disputes in accordance with the requirements of art.141 and ss.of the consumer code.In the event that the user activates the aforementioned procedure, participation in an attempt at friendly composition that the user can promote in front of Solvionline, an independent and institutional service provided by the refereeing chamber of the Milan Chamber of Commerce, is guaranteed.

The user also has the right to make use of the online dispute resolution procedure available on

  1. Good and discount codes

You will notice the presence of a discount code window at the bottom of the home page of the website.When you carry out the order, the customer who is in possession will find the appropriate box in which it will be possible to enter the free voucher or the discount code.It is necessary to pay close attention when entering the code.You can receive only one code at a time in order to choose the most suitable promotion to purchase the customer.The discount code cannot be used in combination with other offers.The discount codes are at the complete discretion of the company and its commercial policies, have limited time and in any case not less than 14 days and the exclusions can be changed from time to time to our exclusive discretion.If the customer had questions about the discount codes do not hesitate to contact us.

  1. Personal account

We are pleased to make the customer easier to order the products using our website, so we offer the customer the opportunity to register with a personal account.Thanks to this opportunity, all the personal data that will be provided will be stored in our database and for each new order it will not be necessary to enter them again - since an automatic order module will be created.

To register you must fill in the online registration form.You can access, update or correct your data, personal accounts through the "Sign in" function. We will use the data stored in accordance with the privacy legislation as per the appropriate information.

The customer is responsible for maintaining the confidentiality of his password and username and will also be responsible for all the activities carried out.Not having the means to control the identities of the people who use the website we will not be responsible in the event that the password or username are used by someone else unless this is due to our negligence.The customer undertakes to immediately communicate by e-mail

  1. Protection of confidentiality and processing of customer data

Dermatus protects the privacy of its customers and guarantees that the processing of data complies with the provisions of the privacy legislation referred to in Legislative Decree2003/196.The personal data, personal and tax data acquired directly and/or through third parties of Dermandea, owner of the processing, are collected and treated in paper, IT, electronic form, in relation to the methods of treatment, as per information issued.

The customer enjoys the rights referred to in art.7 of Legislative Decree196/2003.

  1. Digital invoice

The customer will receive, in case he requests it after having communicated the tax data, through email communication the digital invoice.The digital invoice will come depending on the person communicated to the SDI of the Revenue Agency according to the law, the copy of the courtesy can be requested by writing to

  1. Partial disability

If one or more CGV clauses will be considered disabled or will be declared such pursuant to the law, regulation or by virtue of a final judgment, all the other clauses will remain fully valid.

  1. We appreciate your comments

We are trying to continually improve the quality of the service we offer to our customers.Customer satisfaction is our priority.To provide excellent service, we are pleased to receive comments and suggestions.Do not hesitate to contact us at the address of